2012 Infiniti M37 problems
NHTSA has received 46 complaints about the 2012 Infiniti M37, and 24% of them involve steering. Next are air bags (17%) and engine (15%).
At a glance
- Complaints
- 46 filed with NHTSA
- Most reported
- Steering 24% of complaints
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 0 and 0
- Typical mileage
- 53,000 miles 39 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 12 |
| 60k to 80k miles | 11 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 39 complaints that include odometer readings, half describe a problem before roughly 53,000 miles. For steering specifically, the median reported mileage is about 66,000 miles (10 complaints with mileage).
Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire. Its complaints are less severe on average than those of 87% of model years in our database.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2012 infiniti m37. While driving approximately 55 MPH, black smoke emitted from the hood of the vehicle. The contact pulled to the side of the road and a ball of flames immediately shot out from underneath the front end of the vehicle. The contact dialed 911. The fire department arrived approximately 20 to 30 minutes later and extinguished the fire. The vehicle was destroyed. Both a fire and a police report were filed. There were no injuries.
When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.
9/25/2012-I am having some severe issues with the brakes on the m37. Yesterday I just avoided an accident with the back end of a ups truck as the car would not stop. This is the third time that something like this has happened with the brakes. Each time it has been while traveling above 50 MPH and trying to stop quickly. The reaction of the car is similar to that of an anti-lock brake system when you are on wet or icy roads. However, the roads have been perfectly dry and the sun is shining.
2 days ago I was leaving the market & my car won't start every light from engine , brakes, electrical come on. I waited 15 minutes @ it started. This has happened at least 7 times. I have may serviced on a regular basis. I've mentioned it to my dealer, I thought it could be my battery, it was not. The said they don't know what is going on. I've had to call family to come & get several times. The car was stationary each time.
The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.