2014 Infiniti Q50 problems
The 2014 Infiniti Q50 has 255 complaints on file with NHTSA. The largest share (31%) concerns steering. Next are electrical system (16%) and drivetrain & axles (7%).
At a glance
- Complaints
- 255 filed with NHTSA
- Most reported
- Steering 31% of complaints
- Crashes and fires
- 22 and 5
- Injuries and deaths
- 13 and 6
- Typical mileage
- 10,000 miles 170 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 96 |
| 20k to 40k miles | 17 |
| 40k to 60k miles | 23 |
| 60k to 80k miles | 21 |
| 80k to 100k miles | 8 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 170 complaints that include odometer readings, half describe a problem before roughly 10,000 miles. For steering specifically, the median reported mileage is about 3,000 miles (70 complaints with mileage).
Safety-related details: 22 complaints mention a crash; 5 complaints mention a fire; 13 injuries reported; 6 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 1st most-complained-about out of 6 model years of the Infiniti Q50 with enough data (170 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Unknown- Vehicle left the highway and crashed into a tree in a ravine and then was fully engulfed in flames. Both occupants were DOA after the fire was put out.
Steering wheel lock and malfunction at cold weather. Unable to turn the wheel. Able to restart and fix the problem. Happens daily in cold weather. Took to dealer software upgrade. Problem not fixed. Dealer tried a second time and still same issue. Was informed by the service center the problem could not be fixed yet. They are working on a fix.
First instance: while driving on the highway going 60MPH my car powered down, preventing me from controlling the car. The gauges and lights inside the car went dark and MPH went to 0. I lost electrical power and after 1 minute the car is back to normal. Second instance: as I was pulling into a driveway and went over a bump the car lost power and powered down, I naturally pressed the gas before I understood what was wrong, the car powers back up as I'm pressing the gas and caused me to almost hit another car.