2019 Infiniti Q50 problems
The 2019 Infiniti Q50 has 57 complaints on file with NHTSA. The largest share (21%) concerns engine. Next are drivetrain & axles (11%) and electrical system (11%).
At a glance
- Complaints
- 57 filed with NHTSA
- Most reported
- Engine 21% of complaints
- Crashes and fires
- 7 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 2,000 miles 22 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 19 |
| 20k to 40k miles | 0 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 22 complaints that include odometer readings, half describe a problem before roughly 2,000 miles.
Safety-related details: 7 complaints mention a crash.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 3rd most-complained-about out of 6 model years of the Infiniti Q50 with enough data (40 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Unintended acceleration. Pulling into a parking space in a shopping center parking lot, after going over a speed bump and making a left hand turn into the spot the car accelerated and would not stop. Pushing on the brakes did not work. Car has a system to prevent crashing in to an object in front of the car but that did not work. The car struck a pole in the parking lot doing significant damage to the right front of the car.
Driving on interstate at 70 MPH with active cruise engaged. The instrumentation all went black, cruise control released but engine continued running and I used manual acceleration in order to maintain speed in the flow of traffic. After approximately 30 seconds the system re booted. Instrumentation came back on and I reset active cruise control and all appeared ok. After a few days we were returning home and as described earlier the same event occurred on the interstate.
The contact owns a 2019 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with an abnormal knocking sound coming from the vehicle. The vehicle was turned off; however, while attempting to restart the vehicle, the abnormal knocking sound persisted. The vehicle was towed to the dealer, where it was diagnosed with engine and turbocharger failure. The contact was informed that the engine and the turbochargers needed to be replaced.