Vehicle Data Hub

1997 Infiniti QX4 problems

The 1997 Infiniti QX4 has 60 complaints on file with NHTSA. The largest share (33%) concerns suspension. Next are steering (18%) and engine (7%).

At a glance

Complaints
60 filed with NHTSA
Most reported
Suspension 33% of complaints
Crashes and fires
12 and 0
Injuries and deaths
10 and 2
Typical mileage
120,000 miles 33 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Suspension 33%
  • Steering 18%
  • Engine 7%
  • Body & structure 5%
  • Tires 5%
  • Wheels 5%
  • Brakes 3%
  • Cruise control 3%
  • Exhaust system 3%
  • Seat belts 3%

When problems show up

Complaints by mileage, 1997 Infiniti QX4 Complaints by odometer reading in 20,000-mile steps. The median is about 120,000 miles. 0k to 20k miles: 3 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 7 complaints 120k to 140k miles: 5 complaints 140k to 160k miles: 5 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 1 complaints 200k+ miles: 7 complaints 040k80k120k160k200k miles Typical: 120,000 miles
Based on 33 complaints that include mileage. 9% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles3
20k to 40k miles0
40k to 60k miles0
60k to 80k miles0
80k to 100k miles4
100k to 120k miles7
120k to 140k miles5
140k to 160k miles5
160k to 180k miles1
180k to 200k miles1
200k+ miles7

What the data shows

Of the 33 complaints that include odometer readings, half describe a problem before roughly 120,000 miles. For suspension specifically, the median reported mileage is about 128,000 miles (14 complaints with mileage).

Safety-related details: 12 complaints mention a crash; 10 injuries reported; 2 deaths reported. Its complaints are more severe on average than those of 95% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 2nd most-complained-about out of 7 model years of the Infiniti QX4 with enough data (15 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Driver's side seatbelt didn't hold in a collision. The vehicle rolled over twice. The first time it rolled the seat belt held in place, then released. The driver was ejected and suffered several lacerations, a shattered left humerous and torn ligaments.

August 2002 CrashInjury

At 6:45 a.m car traveling down freezeland road, linden, va at about 30MPH. Weather conditions: clear, dry. Road conditions: no defects, oil or other traction faults that would cause accident. Qx4 as described by witness to police looked at though rear of vehicle body was acting independent of body frame. At this point driver could not recover, had no time to brake, steering would not respond. Qx4 would not respond and continued straight up an embankment, hit large bolder and flipped onto passenger side.

Reported at 120,000 miles, February 2012 CrashInjury

Tl*the contact owns a 1997 infiniti qx4. The contact stated that while driving at various speeds, he started to hear a loud noise on the driver side. The vehicle was then inspected by a dealer who informed him that the front left shock tower had completely rusted due to corrosion. The failure mileage was approximately 90,000. Updated 04/15/11 updated 05/02/11

Reported at 90,000 miles, February 2009

Tl*the contact owns a 1997 infiniti qx4. The contact was traveling 25 MPH and began to have trouble controlling the steering wheel. The contact took the vehicle to the dealer and was told that there was corrosion in the steering column and she needed a new vehicle. The contact stated that they had the struts and suspension replaced a year earlier because of corrosion and was told that the vehicle was in good shape. The contact stated that this was a safety issue, because of the corrosion.

Reported at 172,000 miles, September 2010

Other model years of the QX4

Best and worst years for the Infiniti QX4