2020 Infiniti QX50 problems
NHTSA has received 48 complaints about the 2020 Infiniti QX50, and 46% of them involve engine. After that come forward collision avoidance (19%) and drivetrain & axles (8%).
At a glance
- Complaints
- 48 filed with NHTSA
- Most reported
- Engine 46% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 3rd most-complained-about out of 4 model years of the Infiniti QX50 with enough data (39 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Car abruptly stalls while driving. Has occurred 3 times. Dramatically increasing a chance of collision. Navigation always gets me lost. Navigation and other screen goes black and restarts while driving. Audio/radio comes on while driving on it's own when I want music off. Touch screen applications like changing radio station, switching screens do not always work. Auto door unlock with the keys do not always work, have to wait many times for the function to work.
Fuel smell coming from the vehicle when parkied in the garage. Has been check out twice. 1 st time infiniti could not find any issue, but told me they were looking into it under engineering review. 2 months later after living with the smell brought it back they had a infiniti engineer look at it. Now they are telling me they acknowlegde that there is a issue with the crank case ventalation system. Still no fix waiting on engineering review to come out with new bulletin could take up to 3 month.
The contact owns a 2020 Infiniti QX50. The contact stated that the vehicle was repaired under NHTSA Campaign: 25V437000 (Engine and Engine Cooling) however, other failures occurred. The contact stated that after the vehicle was dropped off by the local dealer, the front passenger’s side tire deflated. The vehicle was taken to a local dealer, where it was repaired. The contact stated that the underbody shield of the engine guard had detached, allowing road debris to enter the hood.