2019 Infiniti QX50 problems
NHTSA has received 209 complaints about the 2019 Infiniti QX50, and 43% of them involve engine. After that come forward collision avoidance (10%) and drivetrain & axles (8%).
At a glance
- Complaints
- 209 filed with NHTSA
- Most reported
- Engine 43% of complaints
- Crashes and fires
- 11 and 1
- Injuries and deaths
- 7 and 0
- Typical mileage
- 24,000 miles 67 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 30 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 67 complaints that report mileage, the typical (median) problem appeared at about 24,000 miles. For engine specifically, the median reported mileage is about 81,000 miles (29 complaints with mileage).
Safety-related details: 11 complaints mention a crash; 1 complaint mentions a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 1st most-complained-about out of 4 model years of the Infiniti QX50 with enough data (98 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
While driving, the vehicle will decline in acceleration and you can not increase acceleration. When turning the vehicle off, the car will proceed at a slow pace. Infiniti dealer told me that I needed to let the car warm up for 30 minutes. The engine makes noise as if the vehicle is in neutral. At times, once taking your foot off the brake pedal to switch the gas, the car will take off from under your foot. While driving, the car will come to a complete halt as if it was approaching a collision.
When driving the car or when the car is not moving ex: waiting at an intersection the car has gone from the drive mode to neutral for no apparent reason..this has happened on 3 different occasions most recently on 3/2/19..I want to check to see if others with same vehicle are having the same problem. Went to pull out in oncoming traffic and was unable to do so because the car went into neutral without my knowledge..
Car would not drive upon pressure of the gas pedal placing driver in immediate danger. Driver pulled over multiple times, shifted car into park and turned car off, proceeded to attempt to drive again. After fourth time, the transmission/engine responded. This car was returned to autonation infiniti of tustin two days after purchase, the dealership informed they would place the car back on the lot without inspection, this causes great concern for the safety of any future drivers of the car.