2019 Jaguar I-Pace problems
NHTSA has received 222 complaints about the 2019 Jaguar I-Pace, and 55% of them involve electrical system. Next are fuel system (11%) and brakes (7%).
At a glance
- Complaints
- 222 filed with NHTSA
- Most reported
- Electrical system 55% of complaints
- Crashes and fires
- 6 and 4
- Injuries and deaths
- 0 and 0
- Typical mileage
- 19,000 miles 58 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 31 |
| 20k to 40k miles | 16 |
| 40k to 60k miles | 7 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 58 complaints that include odometer readings, half describe a problem before roughly 19,000 miles. For electrical system specifically, the median reported mileage is about 22,000 miles (36 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 4 complaints mention a fire. Its complaints are less severe on average than those of 87% of model years in our database.
It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Ev battery caught fire after vehicle had been parked for 5 days in an interior level of an open air parking garage. Vehicle was a total loss.
Jaguar I-Pace was being charged, at home, using the 220v charging system. The charging unit had been in use with this vehicle for 5.5 years. On July 4, 2024 at 11:53 am, white smoke was observed coming from underneath the car. The charger was disconnected from the car. The fire department arrived and moved the car away from the house. At that time no smoke was visible and an infrared detector showed no heat. Approximately 1/2 hour later the car burst into flames, from underneath the car, just before the rear tire.
I received a Recall Notice dated 7/18/2023. I reached out to the manufacturer to obtain the new battery. As requested, I took the vehicle to my local dealer at which time they verified with corporate that my car needed the new battery as noted. I was told that the car could catch on fire because of the faulty battery. I was, of course, afraid to drive the car with me or passengers. I made many calls and sent emails to two different corporate reps at Jaguar.
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while parked, the vehicle was started; however, after shifting into gear the vehicle failed to move.
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was limited with the distance the vehicle could be driven due to the limit on the maximum charge of 80%. The dealer was contacted, and the vehicle remained with the dealer.