2020 Jaguar I-Pace problems
NHTSA has received 89 complaints about the 2020 Jaguar I-Pace, and 54% of them involve electrical system. Next are engine (10%) and fuel system (9%).
At a glance
- Complaints
- 89 filed with NHTSA
- Most reported
- Electrical system 54% of complaints
- Crashes and fires
- 1 and 1
- Injuries and deaths
- 0 and 0
- Typical mileage
- 37,000 miles 12 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 12 complaints that include odometer readings, half describe a problem before roughly 37,000 miles. For electrical system specifically, the median reported mileage is about 37,000 miles (12 complaints with mileage).
Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire. Its complaints are less severe on average than those of 93% of model years in our database.
It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was at a charging place evgo I was not pluged in and charged to 80% the car was not on and I was in front seat talking to a friend we heard a big pop and then saw white/ gray smoke coming from underside of the car where the battery is we got out and called the fire dept they arrived and the smoke had stopped and the fire men were looking at the car when another pop was heard and they ran from the car and lots of smoke started again after about a min there was an small explosion and the car caught fire the fire…
I was exiting a parking spot and I had my foot on the brake to start the vehicle and again to put the car in reverse. I backed out of my parking spot and turned 90 degrees to exit the parking lot. As I pushed down on the brake to stop and shift to drive, the pad that covers the brake pedal fell off, causing my foot to slip and hit the accelerator. I then struck another vehicle with the back of my car.
Was driving vehicle downhill on a small hill in Palm Springs when multiple error messages appeared in rapid succession on the information display, including 'traction battery fault - safe to drive with caution'. This was immediately followed by "pull over and stop the car" but before I had the chance to do so ALL the systems in the car ceased to operate and all electrical systems shut down. The breaks would not work, the steering would not work. I was still traveling down hill and unable to stop the car.
The contact owns a 2020 Jaguar I-Pace. The contact stated that the battery failed, causing the vehicle not to start. No warning lights were illuminated prior to the failure. The vehicle was taken to the local dealer, who was unable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System). The manufacturer was contacted and declined the buyback request. The failure mileage was approximately 70,000.
The contact owns a 2020 Jaguar I -Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was extremely hot while charging; occasionally reaching to 100-degrees. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was 44,000.