Vehicle Data Hub

2002 Jaguar S-Type problems

Owners have filed 30 complaints with NHTSA about the 2002 Jaguar S-Type. Transmission is the most reported problem area, at 27% of complaints. After that come cruise control (20%) and electrical system (10%).

At a glance

Complaints
30 filed with NHTSA
Most reported
Transmission 27% of complaints
Crashes and fires
4 and 0
Injuries and deaths
3 and 0
Typical mileage
53,000 miles 15 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Transmission 27%
  • Cruise control 20%
  • Electrical system 10%
  • Drivetrain & axles 7%
  • Engine 7%
  • Fuel system 7%
  • Suspension 7%
  • Tires 7%
  • Air bags 3%
  • Steering 3%

When problems show up

Complaints by mileage, 2002 Jaguar S-Type Complaints by odometer reading in 20,000-mile steps. The median is about 53,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 4 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 53,000 miles
Based on 15 complaints that include mileage. 60% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles3
40k to 60k miles4
60k to 80k miles3
80k to 100k miles2
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 15 complaints that report mileage, the typical (median) problem appeared at about 53,000 miles.

Safety-related details: 4 complaints mention a crash; 3 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 6th most-complained-about out of 7 model years of the Jaguar S-Type with enough data (17 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

After starting vehicle, put it in reverse gear and it accelerated at high speed. Couldn't stop vehicle with brakes, resulting in a major accident. Contacted dealer. Consumer had foot on brake continually. The accelerator pedal was never touched. Jaguar consumer service states they found nothing wrong. Consumer backed out of a side entrance garage, never using the accelerator pedal. The idle for the vehicle is set high initially to heat the catalytic converter. The motor was racing.

June 2002 CrashInjury

I was backing out of my garage and backing down my very steep driveway. I put my foot on the brakes and discovered I had no brakes and no steering. The car accelerated down driveway and down my neighbors hill. The car was stopped by a tree. When the car was towed out, the wheels were perfectly straight. The dealer could find no problem. Driver applied both feet to the brakes but brakes did not respond. It was very fortunate that no one was injured. There was extensive damage to rear of car.

Reported at 10,000 miles, March 2003 Crash

While driving at 35/50MPH steering wheel will shimmy.contacted dealer. Had vehicle serviced 6 times, cannot fix problem.

November 2001

On 2 separate occasions approx. 1 year apart I was driving long distance from san diego, ca to nevada and idaho on interstate 15. On the first occasion (6/4/04) the vehicle lost all power and stalled approx. 60 miles south of salt lake city. Was able to restart and drove approx. 5 miles when vehicle stalled again. This occurred twice more and I was unable to restart after the fourth stall. Vehicle was towed to jaguar dealership in salt lake city and kept there for 5 days.

Reported at 53,460 miles, May 2005

Tl*the contact owns a 2002 jaguar s-type. The vehicle idles, surges, and stalls when traveling from 0 to 55 MPH. The failure occurs constantly and began in september of 2006. The vehicle was repaired, but the failure recurred on august 3, 2007. The current mileage was 59,000 and failure mileage was 52,000. Updated 02-01-08 updated 02/01/08

Reported at 52,000 miles, August 2007

Other model years of the S-Type

Best and worst years for the Jaguar S-Type