Vehicle Data Hub

2021 Jeep Cherokee drivetrain & axles problems

104 complaints about drivetrain & axles have been filed for the 2021 Jeep Cherokee, which is 42% of all its NHTSA complaints. It is the most reported problem area for this model year.

At a glance

Complaints
104 42% of this year's complaints
Typical mileage
67,000 miles 20 complaints with mileage
Crashes and fires
1 and 0
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When drivetrain & axles problems show up

Drivetrain & axles complaints by mileage, 2021 Jeep Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 67,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 2 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 67,000 miles
Based on 20 complaints that include mileage. 35% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles3
40k to 60k miles2
60k to 80k miles5
80k to 100k miles3
100k to 120k miles2
120k to 140k miles1
140k to 160k miles0
160k to 180k miles1
180k to 200k miles1
200k+ miles0

What the data shows

Of the 20 drivetrain & axles complaints that report mileage, the median is about 67,000 miles, and 35% were reported before 60,000 miles.

These complaints mention 1 crash, 1 injury.

What owners wrote

The contact owns a 2021 Jeep Cherokee. The contact stated that while driving 40 MPH, the vehicle's wheels locked up. The contact sustained injuries to the neck and whiplash and pain. The service 4WD warning light was illuminated after the failure. The contact stated that the failure was related to NHTSA Campaign Number: 26V290000 (Power Train). The vehicle was towed to the local dealer. The dealer diagnosed the vehicle and determined that the failure was caused by a catastrophic PTU failure.

Reported at 62,000 miles, July 2026 Injury

The contact owns a 2021 Jeep Cherokee. The contact stated that while driving at various speeds, the “4WD Service” warning light illuminated, and while depressing the accelerator pedal, the vehicle failed to respond as needed. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired.

Reported at 161,000 miles, August 2026

Other problems reported for the 2021 Jeep Cherokee

Drivetrain & axles problems in other years

Drivetrain & axles problems across all Jeep models