2020 Jeep Cherokee drivetrain & axles problems
197 complaints about drivetrain & axles have been filed for the 2020 Jeep Cherokee, which is 45% of all its NHTSA complaints. It is the most reported problem area for this model year.
At a glance
- Complaints
- 197 45% of this year's complaints
- Typical mileage
- 65,000 miles 53 complaints with mileage
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
When drivetrain & axles problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 13 |
| 60k to 80k miles | 18 |
| 80k to 100k miles | 7 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 53 drivetrain & axles complaints that report mileage, the median is about 65,000 miles, and 42% were reported before 60,000 miles.
None of the drivetrain & axles complaints mention a crash, fire, injury or death.
What owners wrote
Vehicle stalls while in motion on city streets and needs to be put into park and drive again to move. Vehicle has 85 miles on it. Purchased 4 days ago. On day after purchase vehicle stalled while going straight on 2 instances, it stalled on a right turn on 2 instances, it stalled at takeoff after being parked once, it stalled when trying to back out of parking space 3 times on reverse.
The contact owns a 2020 Jeep Cherokee. The contact stated that the message "4-Wheel Drive Unavailable" was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU had failed and needed to be replaced. The PTU was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 21,794.
Other problems reported for the 2020 Jeep Cherokee
- Engine 50 complaints
- Electrical system 35 complaints
- Brakes 30 complaints
- Steering 22 complaints