2019 Jeep Cherokee drivetrain & axles problems
825 complaints about drivetrain & axles have been filed for the 2019 Jeep Cherokee, which is 33% of all its NHTSA complaints. It is the most reported problem area for this model year.
At a glance
- Complaints
- 825 33% of this year's complaints
- Typical mileage
- 51,000 miles 312 complaints with mileage
- Crashes and fires
- 8 and 1
- Injuries and deaths
- 3 and 0
Source: NHTSA owner complaints
When drivetrain & axles problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 91 |
| 20k to 40k miles | 40 |
| 40k to 60k miles | 39 |
| 60k to 80k miles | 45 |
| 80k to 100k miles | 34 |
| 100k to 120k miles | 25 |
| 120k to 140k miles | 26 |
| 140k to 160k miles | 9 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 312 drivetrain & axles complaints that report mileage, the median is about 51,000 miles, and 54% were reported before 60,000 miles.
These complaints mention 8 crashes, 1 fire, 3 injuries.
What owners wrote
While driving, the vehicle would jump out of gear and rpm's would go up. Had to tap on brake to go back into gear. Had the transmission flashed per recent recall and still does it. 08/21/19 while driving the vehicle 50MPH, the engine shut off, causing loss of steering and no brakes. Vehicle ran off the road and into some trees (crash). The dealership said if it didn't show a code that I had to call jeep and file a complaint.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, a grinding/humming noise would come from the vehicle. The vehicle was taken to a certified mechanic, who diagnosed that both the front and rear Power Transfer Units failed, causing additional damage to the bearings. The vehicle was not repaired. The mechanic informed the contact about NHTSA Campaign Number 26V290000 (Power Train), which covers the same failure. The mechanic referred them to the manufacturer.
Other problems reported for the 2019 Jeep Cherokee
- Engine 472 complaints
- Electrical system 341 complaints
- Steering 120 complaints
- Brakes 111 complaints
- Cruise control 83 complaints
- Fuel system 43 complaints
- Air bags 42 complaints
- Forward collision avoidance 35 complaints