2018 Jeep Compass drivetrain & axles problems

Tl* the contact owns a 2018 jeep compass. When the vehicle was started, the check engine indicator illuminated. A loaner vehicle was not provided. The contact was informed to get a rental vehicle for two days and the dealer would reimburse him. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. Additionally, while the contact's daughter was at a stop light, the vehicle was rear ended by another vehicle. The air bags did not deploy.

I've been getting this car serviced every 2-3 months for the same issue since I first leased it in july 2018. I've been saying it's a transmission issue, I get ignored. My car has stopped working in the middle of the road and highways for the entirety of my lease, it happened again on 3/1/2020 and the service department finally took it in. After almost a week of not touching it, they finally took a look at it and confirmed that it was the transmission.