2018 Jeep Compass engine problems

Tl* the contact owns a 2018 jeep compass. When the vehicle was started, the check engine indicator illuminated. A loaner vehicle was not provided. The contact was informed to get a rental vehicle for two days and the dealer would reimburse him. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. Additionally, while the contact's daughter was at a stop light, the vehicle was rear ended by another vehicle. The air bags did not deploy.

I purchased the car brand new. Since the beginning it was burning/leaking oil as I was often told, but car shouldn't do that. Yet dealership neither other oil change places never checked my vehicle for additional issues. Recently it got very bad and I went to a different dealership and thought maybe there they will check. They did some special procedure and found there is cracks in the engine that are causing the oil issue and may cause vehicle shut down and crash.