Vehicle Data Hub

2020 Jeep Grand Cherokee drivetrain & axles problems

39 complaints about drivetrain & axles have been filed for the 2020 Jeep Grand Cherokee, which is 11% of all its NHTSA complaints. It is the 3rd most reported problem area for this model year.

At a glance

Complaints
39 11% of this year's complaints
Typical mileage
4,000 miles 10 complaints with mileage
Crashes and fires
2 and 2
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When drivetrain & axles problems show up

Drivetrain & axles complaints by mileage, 2020 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 4,000 miles. 0k to 20k miles: 7 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 4,000 miles
Based on 10 complaints that include mileage. 90% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles7
20k to 40k miles1
40k to 60k miles1
60k to 80k miles1
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 10 drivetrain & axles complaints that report mileage, the median is about 4,000 miles, and 90% were reported before 60,000 miles.

These complaints mention 2 crashes, 2 fires, 1 injury.

What owners wrote

The contact owns a 2020 Jeep Cherokee. While turning left at 10 MPH, the contact's vehicle hesitated while depressing the accelerator pedal and it traveled to the floorboard. The contact stated that an unknown yellow warning light flashed on the instrument panel during the failure. Due to the failure, another motorist hit the rear driver-side door of her vehicle. The bottom and door air bags deployed upon impact; however, the no other air bags deployed.

Reported at 34,000 miles, June 2022 CrashInjury

The contact owns a 2020 Jeep Grand Cherokee. The contact stated while at a stop light, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact was able to pull over into a parking lot. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted, and the manufacture stated that the vehicle needed to be diagnosed. The failure mileage was 55,803.

Reported at 55,803 miles, April 2023

Other problems reported for the 2020 Jeep Grand Cherokee

Drivetrain & axles problems in other years

Drivetrain & axles problems across all Jeep models