2020 Jeep Grand Cherokee cruise control problems
Owners reported cruise control problems in 16 complaints for the 2020 Jeep Grand Cherokee, 4% of the complaints on file.
At a glance
- Complaints
- 16 4% of this year's complaints
- Typical mileage
- 1,000 miles 11 complaints with mileage
- Crashes and fires
- 6 and 0
- Injuries and deaths
- 1 and 0
Source: NHTSA owner complaints
When cruise control problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 9 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 11 cruise control complaints that report mileage, the median is about 1,000 miles, and 91% were reported before 60,000 miles.
These complaints mention 6 crashes, 1 injury.
What owners wrote
Was pulling into shop on nice sunny day. I turned taking a right off road and some lady swerved right off road and hit me doing 50mpg. This caused me to go forward in vehicle and accelerate at a high speed. I then hit a metal carport which crashed on my roof. Busted sunroof, hit side of brick wall on passenger side and then went down into a steep ditch and partially back up. None of the airbags deployed. I did see one black oval shaped airbag behind the front driver tire afterwards. Jeep was totaled.
When using the rear park assist, with my foot completely off the accelerator, the vehicle has spontaneously accelerated while going in reverse, requiring me to hard break to avoid collision. This has happened multiple times.
Other problems reported for the 2020 Jeep Grand Cherokee
- Electrical system 74 complaints
- Engine 56 complaints
- Drivetrain & axles 39 complaints
- Fuel system 21 complaints
- Air bags 17 complaints