Vehicle Data Hub

2013 Kia Soul problems

NHTSA has received 878 complaints about the 2013 Kia Soul, and 38% of them involve engine. After that come steering (17%) and brakes (11%).

At a glance

Complaints
878 filed with NHTSA
Most reported
Engine 38% of complaints
Crashes and fires
32 and 65
Injuries and deaths
38 and 0
Typical mileage
99,000 miles 477 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2013 Kia Soul Complaints by odometer reading in 20,000-mile steps. The median is about 99,000 miles. 0k to 20k miles: 56 complaints 20k to 40k miles: 41 complaints 40k to 60k miles: 45 complaints 60k to 80k miles: 56 complaints 80k to 100k miles: 46 complaints 100k to 120k miles: 68 complaints 120k to 140k miles: 61 complaints 140k to 160k miles: 56 complaints 160k to 180k miles: 15 complaints 180k to 200k miles: 17 complaints 200k+ miles: 16 complaints 040k80k120k160k200k miles Typical: 99,000 miles
Based on 477 complaints that include mileage. 30% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles56
20k to 40k miles41
40k to 60k miles45
60k to 80k miles56
80k to 100k miles46
100k to 120k miles68
120k to 140k miles61
140k to 160k miles56
160k to 180k miles15
180k to 200k miles17
200k+ miles16

What the data shows

Among the 477 complaints that report mileage, the typical (median) problem appeared at about 99,000 miles. For engine specifically, the median reported mileage is about 120,000 miles (217 complaints with mileage).

Safety-related details: 32 complaints mention a crash; 65 complaints mention a fire; 38 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 8th most-complained-about out of 15 model years of the Kia Soul with enough data (187 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Airbag exploded on impact with gaping holes with heavy smoke coming out with hot heat causing redness to my chest and redness to my hands and a blow to my wrist that caused fracture to my left wrist.

Reported at 130,042 miles, October 2012 CrashInjury

In the front range of colorado we frequently get several inches of wet, heavy snow in the fall, winter and spring. We have to park the car outside a garage at home and at work. We always completely clear snow from all glass surfaces and check the operation of the wipers before driving the car. We bought an expensive telescoping combination scraper, brush and squeegee designed for cmvs to clear as much snow as we can reach and see from the white painted roof of the car before driving it.

Reported at 1,000 miles, December 2012

Mpds coupler teeth broken off other years and models covered under recall but not 2013. Same part same application dealer wants charge $400+ to fix this manufactured defect with another plastic gear that will break in a few years of age. Clicking sound when you start to turn the steering wheel afraid when all teeth in gear break going to have no control over steering dealer has tsp on this but its a safety issue

Reported at 50,000 miles, January 2019

Other model years of the Soul

Best and worst years for the Kia Soul