Vehicle Data Hub

2024 Kia Soul problems

NHTSA has received 44 complaints about the 2024 Kia Soul, and 20% of them involve electrical system. After that come engine (11%) and forward collision avoidance (11%).

At a glance

Complaints
44 filed with NHTSA
Most reported
Electrical system 21% of complaints
Crashes and fires
0 and 3
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 20%
  • Engine 11%
  • Forward collision avoidance 11%
  • Lane departure 9%
  • Backover prevention 7%
  • Brakes 5%
  • Drivetrain & axles 5%
  • Lighting 5%
  • Cruise control 2%
  • Steering 2%

What the data shows

Safety-related details: 3 complaints mention a fire.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 15th most-complained-about out of 15 model years of the Kia Soul with enough data (44 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.

August 2024 Fire

The contact owns a 2024 Kia Soul. The contact stated that while driving on an access road at 20 MPH, the vehicle lost motive power and stalled. No warning lights were illuminated. The contact pulled over onto the side of the road to inspect the vehicle. The vehicle was restarted, and the contact started to drive however, the failure recurred. The contact inspected the vehicle but found no cause for the failure. The vehicle was restarted; however, the vehicle failed to exceed 20 MPH.

Reported at 7,000 miles, January 2025

The contact owns a 2024 Kia Soul. The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the high beam headlights. The contact stated that the low beam headlights failed to properly illuminate in low-light areas. The vehicle was not taken to a local dealer or independent mechanic.

Reported at 5,000 miles, September 2024

Other model years of the Soul

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