2010 Lexus HS 250 Hybrid problems
The 2010 Lexus HS 250 Hybrid has 98 complaints on file with NHTSA. The largest share (31%) concerns suspension. Next are brakes (21%) and electrical system (15%).
At a glance
- Complaints
- 98 filed with NHTSA
- Most reported
- Suspension 31% of complaints
- Crashes and fires
- 17 and 0
- Injuries and deaths
- 11 and 0
- Typical mileage
- 75,000 miles 75 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 11 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 20 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 10 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 2 |
| 200k+ miles | 1 |
What the data shows
Of the 75 complaints that include odometer readings, half describe a problem before roughly 75,000 miles. For suspension specifically, the median reported mileage is about 71,000 miles (10 complaints with mileage).
Safety-related details: 17 complaints mention a crash; 11 injuries reported.
It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I had parked the car in a grocery store parking spot between two cars and had my foot on the brake. I was about to shut off the ignition when the car suddenly moved forward. Intuitively, I pressed harder on the brake, but the car speeded up, jumped over two parking barriers, travelled about 50 feet at high speed, hit the back of another car, a honda odyssey van with sufficient force that the honda itself jumped over a parking barrier and a curve and hit a pillar in a building's veranda.
On 9/29/2017 while turning left at night in a dark road all interior and exterior lights went out. We crashed into wall beside the city street and our car was totaled. We filed a claim with lexus at that time. A recall notice for this problem came in december. On december 22,2017, lexus stated in letter from their legal department that lexus had no responsibility. They were able to start the car and turn on the lights on november 14, 2017 when an inspection of the vehicle was made.
I'm just over 100k miles and my lexus had a "check hybrid system" light as I was driving on the freeway and completely lost power in my vehicle on the freeway going about 65 MPH. All warning lights came on and I was unable to accelerate or put the car in drive. I had to pull over and put on my hazards on a very busy freeway. I took my car to my local lexus service center and they informed me that I have an "internal transaxle short" and the entire transaxle needs to be replaced for the cost of around $7,000.
When I run over a bump in the road or hit anything in the street, my car goes into a fit almost hitting the other cars. Its like after that, he moves really fast forcing it to go faster and my foot is not even on the breaks...