Vehicle Data Hub

2011 Mazda MAZDA6 problems

NHTSA has received 189 complaints about the 2011 Mazda MAZDA6, and 26% of them involve suspension. Next are body & structure (16%) and air bags (15%).

At a glance

Complaints
189 filed with NHTSA
Most reported
Suspension 27% of complaints
Crashes and fires
13 and 2
Injuries and deaths
9 and 0
Typical mileage
91,000 miles 88 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2011 Mazda MAZDA6 Complaints by odometer reading in 20,000-mile steps. The median is about 91,000 miles. 0k to 20k miles: 7 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 14 complaints 60k to 80k miles: 10 complaints 80k to 100k miles: 15 complaints 100k to 120k miles: 17 complaints 120k to 140k miles: 7 complaints 140k to 160k miles: 6 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 5 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 91,000 miles
Based on 88 complaints that include mileage. 30% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles7
20k to 40k miles5
40k to 60k miles14
60k to 80k miles10
80k to 100k miles15
100k to 120k miles17
120k to 140k miles7
140k to 160k miles6
160k to 180k miles0
180k to 200k miles5
200k+ miles2

What the data shows

Of the 88 complaints that include odometer readings, half describe a problem before roughly 91,000 miles. For suspension specifically, the median reported mileage is about 108,000 miles (19 complaints with mileage).

Safety-related details: 13 complaints mention a crash; 2 complaints mention a fire; 9 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 10th most-complained-about out of 17 model years of the Mazda MAZDA6 with enough data (58 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owned a 2011 mazda 6. While the vehicle was shifted into reverse, it accelerated on its own. The brake pedal was engaged, but the vehicle continued to accelerate and crashed into the garage door. The driver suffered injuries to the right arm that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Reported at 50,000 miles, September 2015 CrashInjury

Two car collision at an intersection .city streets. Both cars in motion. Air bag deployed but didn't inflate. Smoke filled interior. Attending fireman at first thought the car was on fire. Examination showed that smoke was coming from a rupture in the air bag near the point where the bag was connected to the steering wheel.

Reported at 36,500 miles, March 2016 CrashInjury

Takata recall - 2011 mazda 6 I was the passenger in a collision in november 2015 where the 2011 mazda 6 was t-boned on the driver's side by another vehicle (ford fusion), which made the mazda 6 spin several times, hop a curb, and deploy the airbags. As the passenger (front seat) I suffered injuries caused by the takata airbags and required going to the hospital following the collision. Injuries included at least three fractured/broken ribs and major bruising on my right knee.

November 2015 CrashInjury

Passenger side dashboard is getting a sticky surface on top. The top layer almost seems like it is melting. It is just starting to get sticky and it is just on top. The stickiness has just started in the last 2 weeks. The sticky surface is causing a glare and is affecting the visibility when driving. Further, the dashboard cracked all the way down after having the air bag replaced due to the recall.

Reported at 99,000 miles, January 2018

While driving on the highway at about 55 MPH I heard a loud noice and the car suddenly started to swerve, the steering became difficult. I was able to slow down and pull off the highway and to a parking lot. During the ride at a much slower speed around 20-25 very loud noises came from the right front of the car especially,when the the wheel was turned. The vehicle is not drivable and had to be towed. The sub frame rusted out and the lower control arm pushed the right front tire into the back of the wheel well.

Reported at 188,805 miles, July 2018

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