Vehicle Data Hub

2004 Mazda MAZDA6 problems

NHTSA has received 197 complaints about the 2004 Mazda MAZDA6, and 28% of them involve air bags. Next are engine (9%) and body & structure (8%).

At a glance

Complaints
197 filed with NHTSA
Most reported
Air bags 28% of complaints
Crashes and fires
14 and 8
Injuries and deaths
15 and 1
Typical mileage
63,000 miles 120 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 28%
  • Engine 9%
  • Body & structure 8%
  • Electrical system 7%
  • Brakes 6%
  • Drivetrain & axles 6%
  • Latches & locks 5%
  • Lighting 5%
  • Cruise control 4%
  • Transmission 4%

When problems show up

Complaints by mileage, 2004 Mazda MAZDA6 Complaints by odometer reading in 20,000-mile steps. The median is about 63,000 miles. 0k to 20k miles: 34 complaints 20k to 40k miles: 8 complaints 40k to 60k miles: 17 complaints 60k to 80k miles: 9 complaints 80k to 100k miles: 15 complaints 100k to 120k miles: 13 complaints 120k to 140k miles: 10 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 9 complaints 180k to 200k miles: 1 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 63,000 miles
Based on 120 complaints that include mileage. 49% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles34
20k to 40k miles8
40k to 60k miles17
60k to 80k miles9
80k to 100k miles15
100k to 120k miles13
120k to 140k miles10
140k to 160k miles3
160k to 180k miles9
180k to 200k miles1
200k+ miles1

What the data shows

Of the 120 complaints that include odometer readings, half describe a problem before roughly 63,000 miles.

Safety-related details: 14 complaints mention a crash; 8 complaints mention a fire; 15 injuries reported; 1 death reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 7th most-complained-about out of 17 model years of the Mazda MAZDA6 with enough data (64 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact stated that due to a crash, the vehicle caught on fire at the base of the seat belt from locking down impact. A police report was filed. The driver and four passengers suffered injuries during the crash. The injuries included bruising and contusions. One of the passengers also suffered a broken collar bone after impacting with a seat. The vehicle was declared destroyed. The manufacturer was not made aware of the failure. The failure and current mileages were unknown.

February 2012 CrashFireInjuryDeath

2004 mazda 6s was involved in a single car accident. The car was speeding and went over a curb, and the driver lost control of the vehicle. The back right end, front end, and both sides had extensive damage (the vehicle was declared totaled). The car did 1 complete roll-over during the accident, landing on all 4 wheels again. None of the airbags in the vehicle deployed.

November 2005 CrashInjury

Tl* takata recall. The contact owned a 2004 mazda 6. The contact's vehicle was included in NHTSA campaign number: 15v345000 (air bags), but had not been able to determine when the parts would become available for the recall repair for months. The vehicle was taken to the dealer, but they did not confirm if the parts were available. While driving at an unknown speed, the contact's vehicle was crashed into by another vehicle. The driver's and front passenger side air bags did not deploy.

Reported at 180,000 miles, March 2016 CrashInjury

Continental tire extreme contact, sidewall seperation w less than 100 miles. Replacement tire had tread seperation within 24 hours. If either was not noticed a blowout and vehicle damage was soon.

Reported at 45,000 miles, March 2010

I have a 2004 mazda 6 when I parked and tried to exit the car the driver door would not open. It seems the door lock had something wrong with it and the door will not open from the inside out outside! I tried to unlock the door with the power locks as well as manually. Even trying to muscle the lock open it did not work! This is a safety issue as if I had to exit the car quickly I would have to climb over the center console and exit through the passenger door.

Reported at 211,000 miles, December 2012

Other model years of the MAZDA6

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