Vehicle Data Hub

2009 Mercedes-Benz C350 problems

The 2009 Mercedes-Benz C350 has 96 complaints on file with NHTSA. The largest share (26%) concerns air bags. Next are steering (21%) and electrical system (17%).

At a glance

Complaints
96 filed with NHTSA
Most reported
Air bags 26% of complaints
Crashes and fires
1 and 0
Injuries and deaths
1 and 0
Typical mileage
55,000 miles 62 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2009 Mercedes-Benz C350 Complaints by odometer reading in 20,000-mile steps. The median is about 55,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 19 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 11 complaints 80k to 100k miles: 11 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 55,000 miles
Based on 62 complaints that include mileage. 52% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles19
40k to 60k miles8
60k to 80k miles11
80k to 100k miles11
100k to 120k miles2
120k to 140k miles3
140k to 160k miles3
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 62 complaints that include odometer readings, half describe a problem before roughly 55,000 miles.

Safety-related details: 1 complaint mentions a crash; 1 injury reported. Its complaints are less severe on average than those of 93% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2009 ranks 3rd most-complained-about out of 4 model years of the Mercedes-Benz C350 with enough data (22 complaints in that window). It is also covered by 7 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Passenger side rear brake light, directional signal, side marker, and rear light not operational. It started with the directional signal working on and off, it would work for a week or two and then once in a while it would malfunction. Now none of the lights are operational. Upon inspecting the inside of the socket assembly one of the wires looked completely corroded and upon touching it was very hot when the lights were on.

Reported at 35,000 miles, February 2013

A dashboard warning indicator came on, indicating my right rear tail light was not functioning. I opened up the trunk, and located the harness that holds the rear tail light bulbs. There was a burn mark in the harness that holds the light bulbs. I took the car to my dealership, and they told me the wiring shorted out, and it needs replaced. I have the pdf file that the dealer sent me indicating this is what happened.... There is an outstanding nhtsb complaint filed already... [link removed]

Reported at 34,000 miles, October 2013

Second warning regarding the electrical wiring regarding the front head lamps. The wiring is burning up and it will cause a fire with deadly consequences. This car has had a recall before regarding the wiring of the back stop lights, if nothing is done there will be a fire. The seat (front) covering is peeling off, co. Says its normal. This is my 2nd report and the smoke is getting heavier all the time and it is affecting the computer of the car function. The vehicle is always picking up children with my wife.

Reported at 35,000 miles, January 2016

When I put the key in the ignition it will not turn over no lights display on the dashboard. The radio cuts on and the only thing that displays on the dashboard is the mileage no other lights. When the key is turned to first or second position. The day before when my car would not start I was able to take the key out of the ignition and replace it in the car started right up this time it does nothing. I'm being told it's an esl steering wheel lock issue that is common to this car model.

Reported at 150,000 miles, December 2018

Other model years of the C350

Best and worst years for the Mercedes-Benz C350