Vehicle Data Hub

2012 Mercedes-Benz C350 problems

The 2012 Mercedes-Benz C350 has 40 complaints on file with NHTSA. The largest share (68%) concerns air bags. Next are fuel system (8%) and engine (5%).

At a glance

Complaints
40 filed with NHTSA
Most reported
Air bags 68% of complaints
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 68%
  • Fuel system 8%
  • Engine 5%
  • Suspension 5%
  • Brakes 3%
  • Drivetrain & axles 3%
  • Electrical system 3%
  • Body & structure 3%
  • Wipers, windshield & visibility 3%

What the data shows

None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 2nd most-complained-about out of 4 model years of the Mercedes-Benz C350 with enough data (24 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2012 mercedes-benz c350. The contact received a recall notification for NHTSA capaign number: 17v017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted to confirm that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available.

March 2017

Takata recall. It's been 8 months since I received the recall letter from mercedes-benz, I also made numerous phone calls to mercedes-benz, all I have been told is that mb doesn't have the replacement airbag, so my car still haven't been fixed.this is a safety issue, it shouldn't be taking so long, who's going to responsible if the passenger get injured due to the bad airbag.

March 2017

Takata recall.... I have been waiting for a new inflator since january 10th, 2017. Mercedes dealers don't seem to care, just want to sell me a new car... Signed frustrated 12/14/17

Reported at 55,000 miles, January 2017

The contact owns a 2012 Mercedes-Benz C350. The contact stated while driving at an undisclosed speed, the sunroof glass shattered and landed on the sunroof cover. There was no impact on the sunroof that could have caused the sunroof to shatter. The contact and his daughter did not sustain any injuries. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

Reported at 75,000 miles, July 2022

The contact owns a 2012 Mercedes-Benz C350. The contact stated while the vehicle was parked, the contact noticed a strong smell of fuel around the exterior of the vehicle. In addition, the contact stated that while driving the vehicle, the fuel odor was extremely strong, and the contact could not wind the windows down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure.

Reported at 53,000 miles, October 2023

Other model years of the C350

Best and worst years for the Mercedes-Benz C350