Vehicle Data Hub

2016 Mercedes-Benz E400 problems

NHTSA has received 39 complaints about the 2016 Mercedes-Benz E400, and 56% of them involve air bags. After that come steering (10%) and brakes (5%).

At a glance

Complaints
39 filed with NHTSA
Most reported
Air bags 56% of complaints
Crashes and fires
2 and 0
Injuries and deaths
0 and 0
Typical mileage
55,000 miles 15 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 56%
  • Steering 10%
  • Brakes 5%
  • Engine 5%
  • Backover prevention 3%
  • Drivetrain & axles 3%
  • Electrical system 3%
  • Forward collision avoidance 3%
  • Fuel system 3%
  • Body & structure 3%

When problems show up

Complaints by mileage, 2016 Mercedes-Benz E400 Complaints by odometer reading in 20,000-mile steps. The median is about 55,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 5 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 55,000 miles
Based on 15 complaints that include mileage. 73% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles1
40k to 60k miles5
60k to 80k miles1
80k to 100k miles0
100k to 120k miles1
120k to 140k miles2
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 15 complaints that report mileage, the typical (median) problem appeared at about 55,000 miles.

Safety-related details: 2 complaints mention a crash. Its complaints are less severe on average than those of 88% of model years in our database.

It is also covered by 7 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2016 mercedes-benz e400. The contact stated that the panel between the sun roof and windshield shattered while being covered. The contact took the vehicle to the dealer where the issue was repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The approximate failure mileage was 1,200.

Reported at 1,200 miles, September 2016

Tl* the contact owns a 2016 mercedes-benz e400. The contact was unable to pump fuel into the vehicle without warning, and heard a clicking noise. The contact had to be assisted by another motorist. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1,700.

Reported at 1,700 miles, June 2016

Takata recall - I received a notice that my airbag operation is potentially defective. A solution has apparently been identified (grounding the steering wheel?) but it is not yet available. To be clear, I have not had my airbag deploy, I just have not had the issue addressed.

Reported at 12,000 miles, December 2017

The contact owns a 2016 Mercedes-Benz E400. The contact stated while reversing the Back Over Prevention camera screen was blank. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that no failure was found. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 62,000.

Reported at 62,000 miles, January 2023

The contact owns a 2016 Mercedes-Benz E400. The contact stated that while driving at various speeds the vehicle would display a vibration sensation. The check engine light had illuminated. The vehicle was taken to the dealer where it was diagnosed that the head gasket had failed. The head gasket and engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 106,000.

Reported at 106,000 miles, August 2023

Other model years of the E400

  • 2018
  • 2017
  • 2016
  • 2015