2018 Mercedes-Benz E400 problems
NHTSA has received 32 complaints about the 2018 Mercedes-Benz E400, and 12% of them involve electrical system. After that come engine (9%) and seat belts (9%).
At a glance
- Complaints
- 32 filed with NHTSA
- Most reported
- Electrical system 13% of complaints
- Crashes and fires
- 3 and 2
- Injuries and deaths
- 0 and 0
- Typical mileage
- 15,000 miles 11 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 11 complaints that report mileage, the typical (median) problem appeared at about 15,000 miles.
Safety-related details: 3 complaints mention a crash; 2 complaints mention a fire.
It is also covered by 13 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was driving in the florida turnpike traveling from miami I stopped at a service station to go to the restroom and when I came back my car had a fire coming from the engine. I had to get the fire extinguisher from the gas station, opened the hood and put down the fire. The vehicle was stationary and the engine was not running. My concern was not just my safety but the fact that I was so close to the gas station. There was 0 warning and no erratic behaviour from the car before this.
Tl* the contact owns a 2018 mercedes benz e400. The contact stated that they were smelling a burning odor emitting from the engine of the vehicle. The contact stated that when the automatic driving was activated the vehicle would accelerate to higher speeds. The contact would have to press the vehicles brakes obsessively. The vehicle's side view mirrors also failed to rotate. The contact stated that when a family member was observing the vehicle they found the engine to have been damaged.
1) Car pushed forward while parking @ 3-4 miles/per hour Car was totaled 2) Air bags did not deploy 3) Problem has not been reproduced or confirmed by dealer 4) Component was not confirmed by manufacturer. Police was present, reported to Insurance 5) While crashing through a store front, the Lane changing warning was displayed
Windshield was struck by a rock and an inch horizontal crack has since popped up. Car was purchased 06/28. Had many cars before & never had a cracked windshield. GM & chrysler. This is my first foreign made car & low and behold, the windshield cracks after being struck by a rock. This is a quality issue with mb.
Going thru intersection at flanders rd and montauk highway in hampton bays ny at 15-20 MPH the car without any warning came to a complete stop
Other model years of the E400
- 2018
- 2017
- 2016
- 2015