2017 Mercedes-Benz Metris problems
NHTSA has received 37 complaints about the 2017 Mercedes-Benz Metris, and 35% of them involve tires. Next are steering (14%) and wheels (14%).
At a glance
- Complaints
- 37 filed with NHTSA
- Most reported
- Tires 35% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.
It is also covered by 14 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The tires have worn out to the metal after 5000 miles as the alignment was per the service tech - sent out incorrectly at the factory- the vehicle was kept for over 30 days.. Judging from user forums this seems to be happening on a frequent basis
Uneven tread wear of left front tire. (corporate claims my vehicle is not affected since the technical service bulletin is not pulled up by my VIN, but my tire proves otherwise.)
Mercedes benz states that it does not have parts available for a fuel line leaking problem which is subject to an outstanding NHTSA recall number 18v837. Mercedes benz does not have a sense of urgency in the resolution of this problem and has stated that they would only send me a letter in the future on the availability of parts. Fuel line leaks can be deadly and, minimally, mercedes benz should have an interim resolution plan with dates to assure safety which also includes an expedited contact method.
The contact owns a 2017 Mercedes-Benz Metris. The contact stated while starting the vehicle, the power steering malfunction warning illuminated. Additionally, the contact heard a clicking sound coming from the steering wheel. The dealer was contacted, and the dealer stated that the electric power steering rack needed to be replaced. The vehicle had to be repaired due safety issue. The manufacturer was not contacted. The failure was mileage was 42,277.
The contact owns a 2017 Mercedes-Benz MMCA2G. The contact stated while driving at an undisclosed speed, the tire warning light illuminated. The vehicle was taken to the dealer to inquire of a remedy and they confirmed no remedy was available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available.