Vehicle Data Hub

1996 Mercury Villager problems

NHTSA has received 253 complaints about the 1996 Mercury Villager, and 16% of them involve engine. Next are latches & locks (11%) and fuel system (11%).

At a glance

Complaints
253 filed with NHTSA
Most reported
Engine 16% of complaints
Crashes and fires
12 and 8
Injuries and deaths
6 and 0
Typical mileage
86,000 miles 16 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 1996 Mercury Villager Complaints by odometer reading in 20,000-mile steps. The median is about 86,000 miles. 0k to 20k miles: 0 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 4 complaints 80k to 100k miles: 5 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 86,000 miles
Based on 16 complaints that include mileage. 6% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles0
20k to 40k miles0
40k to 60k miles1
60k to 80k miles4
80k to 100k miles5
100k to 120k miles2
120k to 140k miles2
140k to 160k miles0
160k to 180k miles1
180k to 200k miles0
200k+ miles1

What the data shows

Of the 16 complaints that include odometer readings, half describe a problem before roughly 86,000 miles.

Safety-related details: 12 complaints mention a crash; 8 complaints mention a fire; 6 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1996 ranks 5th most-complained-about out of 8 model years of the Mercury Villager with enough data (150 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Air bags deployed for no reason. The previous day the vehicle would not start and was towed to the dealer. They stated that nothing was wrong.

FireInjury

Vehicle was involved in a frontal collision at 45MPH. Upon impact, airbags did not deploy, resulting in minor injuries.

September 2000 CrashInjury

Consumer's wife was driving on highway when heavy rain commenced. Driver started to roll up window when window stopped just before it reached the top. Driver's hand was caught between the frame and the window, trying to get the window up. Driver received minor cuts while trying to free her hand from the window. Vehicle was in the dealer shop on several occasions before this incident occurred. Codition was never resolved.

June 1998 Injury

My 1996 mercury villager has been diagosed as having broken exhaust manifold bolts. After searching the web, it's become apparent that this is an extremely common problem with certain model years of the mercury villager, including mine. The design of this part of the car is definitely flawed because of the commonality of this problem.

Reported at 60,050 miles, July 2003

The car continually locks itself (power locks). If I'm outside the car I have to repeatedly try to unlock it while at the same time it relocks itself. After numerous attempts it will stop and let me in. Same is true if I'm in the car except now I can't get out. It's usually much worse during the day than at night. Doesn't matter if you're in the car, trying to get in or nearby (I don't have a remote nor is it an option).

Reported at 162,000 miles, July 2017

Other model years of the Villager

Best and worst years for the Mercury Villager