2000 Mercury Villager problems
NHTSA has received 90 complaints about the 2000 Mercury Villager, and 44% of them involve cruise control. Next are brakes (8%) and seat belts (8%).
At a glance
- Complaints
- 90 filed with NHTSA
- Most reported
- Cruise control 44% of complaints
- Crashes and fires
- 10 and 1
- Injuries and deaths
- 20 and 0
- Typical mileage
- 40,000 miles 43 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 14 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 9 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 43 complaints that include odometer readings, half describe a problem before roughly 40,000 miles. For cruise control specifically, the median reported mileage is about 40,000 miles (25 complaints with mileage).
Safety-related details: 10 complaints mention a crash; 1 complaint mentions a fire; 20 injuries reported. Its complaints are more severe on average than those of 90% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2000 ranks 7th most-complained-about out of 8 model years of the Mercury Villager with enough data (74 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Consumer was traveling 45MPH on highway the car started veering to left, heading towards meridian strip, she lost control of vehicle and it hit a curb. Steering gear bolts weren't up for inspection. Dealership was aware of problem. *slc
On june 8, 2002 I was driving down a major hwy in louisiana. I was driving 70 miles per hour which was the posted speed limit. A car clipped my front end and caused me to go off the highway into the grass. I don't know if my brakes were a problem because they are anti-lock so I'm not sure if this was suppose to happen along with the airbags but when I applied the brakes the van would not stop.
The consumer was involved in a head on collision which caused the second row passenger seat to dislodge from the floor. The air bags deployed during this accident.
Have had repeated front brake wear out and noise (squaek/groan) on my 2000 mercury villager since new. Have had 4 sets of front brake pads and a set of rotors replaced in only 28,000 miles. Dealer says there is nothing wrong. The other two mercury villagers that I've owned (1996 and 1998 models) did not have this problem.