2011 MINI Cooper Countryman problems
Owners have filed 46 complaints with NHTSA about the 2011 MINI Cooper Countryman. Electrical system is the most reported problem area, at 24% of complaints. Next are engine (17%) and drivetrain & axles (9%).
At a glance
- Complaints
- 46 filed with NHTSA
- Most reported
- Electrical system 24% of complaints
- Crashes and fires
- 1 and 3
- Injuries and deaths
- 0 and 0
- Typical mileage
- 20,000 miles 37 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 18 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 37 complaints that include odometer readings, half describe a problem before roughly 20,000 miles.
Safety-related details: 1 complaint mentions a crash; 3 complaints mention a fire.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was driving about 25MPH when I saw smoke coming from under the hood. I pulled over and popped the hood and found flames in the engine bay. I didn't have an extinguisher in the car and there wasn't a hose in sight, so it burned for a few mins before a bystander stopped and gave me an extinguisher. The fire department came shortly after and doused the still smoldering engine compartment with water. There were no warning lights on in the dashboard before, during or after this fire.
The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of the vehicle, the contact noticed an electrical burning smell and fire. The contact was able to extinguish the fire with a fire extinguisher. The contact then noticed that a blue plug had melted and was smoking.
Tl* the contact owns a 2011 mini cooper countryman. The contact stated that while parking, the steering wheel seized and became difficult to move. The vehicle was towed to the dealer where the main computer was reprogrammed to remedy the steering system failure. Months later, the steering system failure recurred accompanied by a burning odor. The contact took the vehicle to the dealer, who reprogrammed the system but was not able to remedy the issue. The dealer also installed an eps computer patch.
Tl* the contact owns a 2011 mini cooper countryman. While driving at approximately 35 MPH, the contact felt the vehicle downshift. In addition, the windshield wipers functioned independently and different warning lights illuminated continuously. When the contact depressed the accelerator pedal, the vehicle did not respond and the steering wheel lost power. The vehicle was towed to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure.