2022 Polestar Polestar 2 backover prevention problems

While backing up, my vehicle collided with a an approaching vehicle due to reduced rear visibility. At the time of the incident, the rearview camera system did not display any image on the center screen. There were no warning messages or indicators alerting me to a malfunction prior to or during the incident. The loss of rear camera function put my safety and the safety of others at risk, as I was relying on the system for visibility behind the vehicle.

The contact owns a 2022 Polestar Polestar 2. The contact stated that while driving at an undisclosed speed, the message “Back Over Prevention Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was recently taken to the dealer, and an unknown recall repair was performed. The contact stated that the repair was a software update; however, the failure reoccurred.