2004 Porsche Cayenne problems
The 2004 Porsche Cayenne has 51 complaints on file with NHTSA. The largest share (20%) concerns drivetrain & axles. Next are engine (20%) and fuel system (18%).
At a glance
- Complaints
- 51 filed with NHTSA
- Most reported
- Drivetrain & axles 20% of complaints
- Crashes and fires
- 4 and 2
- Injuries and deaths
- 0 and 0
- Typical mileage
- 95,000 miles 31 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 3 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 5 |
| 100k to 120k miles | 5 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 6 |
| 180k to 200k miles | 1 |
| 200k+ miles | 1 |
What the data shows
Of the 31 complaints that include odometer readings, half describe a problem before roughly 95,000 miles.
Safety-related details: 4 complaints mention a crash; 2 complaints mention a fire.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 10th most-complained-about out of 13 model years of the Porsche Cayenne with enough data (9 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2004 porsche cayenne. While parked at home, the vehicle caught fire. The fire department was contacted and the fire was extinguished. A police report was filed. The contact's house sustained fire damage. The manufacturer was contacted and did not assist. The vehicle was previously taken to porsche of north olmsted located 28400 lorauin rd, north olmstead, oh where it was diagnosed that the fuel pump was defective and needed to be replaced.
Tl* the contact owns a 2004 porsche cayenne s. The contact stated that while attempting to start the vehicle, the contact heard a loud "boom" noise and fire started coming from the glove box in the interior of the vehicle. Fire marshals were called onto the scene to attempt to extinguish the fire, after 3 hours the fire was extinguished. A report was made with the fire marshals. The contact stated no injuries were sustained at the scene. The vehicle was not towed and remains on contacts property.
The consumer's 2004 porsche cayenne was uncontrollable with the slightest snowfall. When the consumer approached an intersection he was unable to stop and consequently he hit another vehicle. The manufacturer has acknowledged there is a problem with the tires. The consumer also stated the ABS was erratic.
Tl* the contact owns a 2004 porsche cayenne. The contact stated he parked the vehicle in his drive way without the emergency break engaged and left to enter his residence. The contact stated within 2-3 minutes later, when exiting his residence, the vehicle inadvertently shifted gears to reverse and rolled away from his residence. The contact stated the vehicle hit two trees, a fence, continued to roll away and hit a second fence which detained the vehicle. Air bags did not deploy.
Problems with tire equipment on 2004 cayenne. The vehicle's front tires were worn at a little over 10000 miles. The vehicle was taken to the dealer where it was later determined that there was a recall on the front end alignment that possibly caused the tires to wear prematurely. The manufacturer agreed to split the difference of the pro-rated cost. The consumer request reimbursement for the tires he had to replace and would like porsche to but out the remaining time on his lease.