2020 Porsche Cayenne problems
The 2020 Porsche Cayenne has 40 complaints on file with NHTSA. The largest share (18%) concerns engine. Next are brakes (12%) and electrical system (12%).
At a glance
- Complaints
- 40 filed with NHTSA
- Most reported
- Engine 18% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 3 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 2 complaints mention a crash; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 3rd most-complained-about out of 13 model years of the Porsche Cayenne with enough data (31 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The car came with a factory installed tow system. I returned it to the dealer three times and it does not work properly. I was shocked plugging in a tester to the 7 way connector. The dealer service manager advised me that I was not shocked and states that the lights stating the 7 way connector is normal. This is not normal. When I connect a digital break controller or 7 pin cable with a trailer the car doesn't not communicate with the break controller.
The contact owns a 2020 Porsche Cayenne. The contact stated that the front driver’s side seat belt failed to buckle and became unusable. The dealer and the manufacturer were notified of the failure. The contact was advised to schedule an appointment for the vehicle to be repaired at the owner's expense. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The failure mileage was approximately 68,000.
The contact owns a 2020 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the rear-view camera became inoperable while reversing and then turned on. There were no warning lights illuminated. The contact was unable to trade the vehicle due to the open recall. The local dealer was contacted and confirmed that the software update was not available. The vehicle was not diagnosed or repaired.