2019 Subaru Ascent problems
NHTSA has received 564 complaints about the 2019 Subaru Ascent, and 28% of them involve electrical system. Next are drivetrain & axles (16%) and wipers, windshield & visibility (14%).
At a glance
- Complaints
- 564 filed with NHTSA
- Most reported
- Electrical system 28% of complaints
- Crashes and fires
- 17 and 13
- Injuries and deaths
- 11 and 0
- Typical mileage
- 12,000 miles 308 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 215 |
| 20k to 40k miles | 65 |
| 40k to 60k miles | 20 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 308 complaints that include odometer readings, half describe a problem before roughly 12,000 miles. For electrical system specifically, the median reported mileage is about 11,000 miles (86 complaints with mileage).
Safety-related details: 17 complaints mention a crash; 13 complaints mention a fire; 11 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 1st most-complained-about out of 6 model years of the Subaru Ascent with enough data (529 complaints in that window). It is also covered by 9 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Traveling on highway at 70 MPH when a deer jumped in front of our car and we hit it with the front end of the vehicle crushing the front end. All air bags immediately deployed and the front end began smoking profusely. Within minutes of getting out of the vehicle it burst into flames and the entire vehicle burned up. Concerned that these vehicles will burst into flames during a front end collision at high speeds.
Within 5000 miles transmission jump, rear gear not work and the rab light, dealer told me he must replace! I find a lot of story on website, people have same issue and same amount of mileage
The contact owns a 2019 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated shortly after receiving the letter while driving approximately 30 MPH, the vehicle decelerated independently. The contact stated no warning light was illuminated.