Vehicle Data Hub

2013 Subaru Crosstrek problems

NHTSA has received 36 complaints about the 2013 Subaru Crosstrek, and 31% of them involve engine. Next are electrical system (14%) and drivetrain & axles (11%).

At a glance

Complaints
36 filed with NHTSA
Most reported
Engine 31% of complaints
Crashes and fires
2 and 4
Injuries and deaths
0 and 0
Typical mileage
55,000 miles 27 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 31%
  • Electrical system 14%
  • Drivetrain & axles 11%
  • Lighting 8%
  • Air bags 6%
  • Brakes 6%
  • Cruise control 3%
  • Fuel system 3%
  • Seat belts 3%
  • Seats 3%

When problems show up

Complaints by mileage, 2013 Subaru Crosstrek Complaints by odometer reading in 20,000-mile steps. The median is about 55,000 miles. 0k to 20k miles: 6 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 55,000 miles
Based on 27 complaints that include mileage. 56% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles6
20k to 40k miles2
40k to 60k miles7
60k to 80k miles6
80k to 100k miles2
100k to 120k miles1
120k to 140k miles0
140k to 160k miles1
160k to 180k miles0
180k to 200k miles1
200k+ miles1

What the data shows

Of the 27 complaints that include odometer readings, half describe a problem before roughly 55,000 miles.

Safety-related details: 2 complaints mention a crash; 4 complaints mention a fire.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 11th most-complained-about out of 12 model years of the Subaru Crosstrek with enough data (28 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

2013 subaru crosstrek(70k miles) passenger door caught on fire. Within 3 minutes of smelling smoke inside door panel was engulfed in flames. Went to the shoulder of the freeway, turned engine off, put out the flames, waited for the smoke to clear and the plastic to cool off. Upon restarting vehicle sparks and smoke visible so turned vehicle off. Cut the red(+) wires, restarted vehicle(no smoke), drove to dealership for repairs. Obviously a short in the electrical system, none of the fuses popped.

Reported at 70,000 miles, June 2018 Fire

Left constant velocity (cv) joint has failed after only 66k miles. During turns the car makes a loud clicking noise that is distracting and I was concerned the car may inflict more damage to the drive system.

Reported at 66,100 miles, June 2017

The contact owns a 2013 Subaru Crosstrek. The contact stated that after refueling with the fuel tank at 3/4 tank full, the fuel gauge failed to provide the correct fuel level. The vehicle was taken to the local dealer who replaced the fuel sending tank, but the failure continued to occur. The contact indicated that the failure had caused fuel leakage and spillage while adding fuel to the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.

Reported at 1,000 miles, October 2013

Other model years of the Crosstrek

Best and worst years for the Subaru Crosstrek