Vehicle Data Hub

2002 Suzuki XL7 problems

The 2002 Suzuki XL7 has 42 complaints on file with NHTSA. The largest share (17%) concerns cruise control. After that come engine (14%) and brakes (10%).

At a glance

Complaints
42 filed with NHTSA
Most reported
Cruise control 17% of complaints
Crashes and fires
5 and 1
Injuries and deaths
2 and 0
Typical mileage
49,000 miles 28 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Cruise control 17%
  • Engine 14%
  • Brakes 10%
  • Drivetrain & axles 10%
  • Steering 10%
  • Electrical system 5%
  • Fuel system 5%
  • Suspension 5%
  • Tires 5%
  • Air bags 2%

When problems show up

Complaints by mileage, 2002 Suzuki XL7 Complaints by odometer reading in 20,000-mile steps. The median is about 49,000 miles. 0k to 20k miles: 3 complaints 20k to 40k miles: 7 complaints 40k to 60k miles: 8 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 49,000 miles
Based on 28 complaints that include mileage. 64% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles3
20k to 40k miles7
40k to 60k miles8
60k to 80k miles3
80k to 100k miles3
100k to 120k miles3
120k to 140k miles1
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 28 complaints that report mileage, the typical (median) problem appeared at about 49,000 miles.

Safety-related details: 5 complaints mention a crash; 1 complaint mentions a fire; 2 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 5th most-complained-about out of 7 model years of the Suzuki XL7 with enough data (24 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving under very icy road conditions consumer lost control of vehicle, went into a spin, and hit a tree head on. Upon impact, none of the airbags deployed.

CrashInjury

First occasion approx 1/04 - backing up out of a parking spot and car accelerated uncontrollably on its own. I put both feet on the brake and still could not stop vehicle-had to put car in park to stop. If someone was in back of me I would have caused a crash. Simultaneous with this incident, I received a recall from suzuki for this particular problem and took car in for recall service. Second occasion, 3/25/04 - waiting in line to go into car wash when car did the same thing-accelerated uncontrollably.

Reported at 39,500 miles, January 2004 CrashFire

NHTSA recall 03v-512 000. Accelerator cable casing cap: this recall was done on january 22,2004. Consumer have a concern that their vehicle was involved in an accident on july 9,2004, which the vehicle suddenly accelerated out of control while driving off a gravel parking lot of 5 MPH. Condition causes the vehicle to hit a parking vehicle before stopping. Please provide any further information.

Reported at 5,946 miles, July 2004 Crash

Tl*the contact owns a 2002 suzuki xl-7. The contact made several attempts to start the vehicle; however, the engine failed to start. There were no prior warnings. Road side assistance was notified and the vehicle was towed to an independent mechanic. The technician stated that the failure occurred and was related after the fuel pump was replaced. The contact is aware of the safety risk. The failure mileage and current mileages were 112,630.

Reported at 112,630 miles, August 2009

AC compressor went out twice in my 2002 suzuki xl-7. Once in august 2009 and again in may 2012. I had to have it replaced twice because it was a pretty hot summer. It assume if the car last another few years, I will have to replace it again. How annoying! Also, after the summer months, during the winter months when I need to turn on the heat, the service engine light comes on. I got this tested and it had to do with the AC compressor. This makes sense because the xl-7 compressor is dual. It's runs AC and heat.

Reported at 80,000 miles, August 2009

Other model years of the XL7

Best and worst years for the Suzuki XL7