Vehicle Data Hub

2004 Suzuki XL7 problems

The 2004 Suzuki XL7 has 63 complaints on file with NHTSA. The largest share (44%) concerns air bags. After that come brakes (17%) and cruise control (10%).

At a glance

Complaints
63 filed with NHTSA
Most reported
Air bags 44% of complaints
Crashes and fires
8 and 0
Injuries and deaths
10 and 1
Typical mileage
44,000 miles 52 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 44%
  • Brakes 17%
  • Cruise control 10%
  • Electrical system 6%
  • Seat belts 5%
  • Drivetrain & axles 3%
  • Lighting 3%
  • Seats 3%
  • Body & structure 3%
  • Engine 2%

When problems show up

Complaints by mileage, 2004 Suzuki XL7 Complaints by odometer reading in 20,000-mile steps. The median is about 44,000 miles. 0k to 20k miles: 20 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 12 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 44,000 miles
Based on 52 complaints that include mileage. 71% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles20
20k to 40k miles5
40k to 60k miles12
60k to 80k miles3
80k to 100k miles3
100k to 120k miles4
120k to 140k miles1
140k to 160k miles2
160k to 180k miles1
180k to 200k miles0
200k+ miles1

What the data shows

Among the 52 complaints that report mileage, the typical (median) problem appeared at about 44,000 miles. For air bags specifically, the median reported mileage is about 58,000 miles (26 complaints with mileage).

Safety-related details: 8 complaints mention a crash; 10 injuries reported; 1 death reported. Its complaints are more severe on average than those of 81% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 3rd most-complained-about out of 7 model years of the Suzuki XL7 with enough data (36 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

That suzuki feels that it is easier to pay people off that have lost there life or that have been hurt in a car accident than to put in a simple part that will prevent there cars they have built from crushing! I am letting you know this because my mother was killed on may 18, 2008 while driving her suzuki xl 7 (2004) on the way home from spending the weekend with her 3 grandchildren in cape coral, fl. She was traveling north on I-75 and when her car and another collided. Our lives where changed forever.

May 2008 CrashInjuryDeath

Accidental emergency brake activation. Only one wheel locked up that on passenger side causing the vehicle to spin out of control into a guardrail. Also, airbags did not deploy and seatbelt restraints allowed upper body to move freely into interior components.

Reported at 48,500 miles, May 2008 CrashInjury

Brakes made loud grinding noise, have had brake pads/liners replace 3 times in the last several months. Problem will not resolve. Brake pedal becomes mushy and ABS has failed several times. Seat belts lock and stay locked at the slightest braking pressure and/or vehicle speed and do not release for several minutes. This is a serious problem that no one seems to want to address.

Reported at 15 miles, September 2006

Tl*the contact owns a 2004 suzuki xl-7. When the contact started the vehicle, the battery and ABS warning lights illuminated. The 4x2 light began flashing on and off. While driving 50 MPH, the radio began blinking off and on. The contact attempted to roll the window down and the radio completely shut off. He pulled off the expressway when he noticed the gas warning light indicating that there was no fuel left in the vehicle. He attempted to turn a corner and the vehicle shut off.

Reported at 33,490 miles, May 2008

Other model years of the XL7

Best and worst years for the Suzuki XL7