Vehicle Data Hub

2017 Tesla Model X suspension problems

Owners reported suspension problems in 59 complaints for the 2017 Tesla Model X, 14% of the complaints on file. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
59 14% of this year's complaints
Typical mileage
20,000 miles 29 complaints with mileage
Crashes and fires
6 and 0
Injuries and deaths
3 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2017 Tesla Model X Complaints by odometer reading in 20,000-mile steps. The median is about 20,000 miles. 0k to 20k miles: 14 complaints 20k to 40k miles: 9 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 2 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 20,000 miles
Based on 29 complaints that include mileage. 90% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles14
20k to 40k miles9
40k to 60k miles3
60k to 80k miles2
80k to 100k miles1
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 29 suspension complaints that report mileage, the median is about 20,000 miles, and 90% were reported before 60,000 miles.

These complaints mention 6 crashes, 3 injuries.

What owners wrote

Here is another model x in the junkyard. [link removed] it has been in a front end collision and has bio-hazard stickers indicating that occupants have been injured. The front end is badly damaged but the back end of the car is untouched except that the back left wheel is canted over at an angle meaning that the suspension is broken. The wheel and tire are undamaged so it is highly unlikely that the suspension was broken by impact damage.

Reported at 2,000 miles, October 2017 CrashInjury

Here is a model x in the junkyard: [link removed] the front suspension has broken and the wheel has been sliced in half while it was still rotating. The back wheel has gone decidedly whompy which would have made the car difficult to steer. No air-bags have deployed. This was not a crash. It was a case of suspension collapse caused by a simple air leak or even a faulty software over the air upgrade. It is simply mind boggling that this contraption has not been recalled. Please take action. Thank you.

Reported at 4,000 miles, October 2017

Other problems reported for the 2017 Tesla Model X

Suspension problems in other years

Suspension problems across all Tesla models