Vehicle Data Hub

2020 Tesla Model X suspension problems

Owners reported suspension problems in 37 complaints for the 2020 Tesla Model X, 17% of the complaints on file. It is the most reported problem area for this model year.

At a glance

Complaints
37 17% of this year's complaints
Typical mileage
4,000 miles 13 complaints with mileage
Crashes and fires
2 and 0
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2020 Tesla Model X Complaints by odometer reading in 20,000-mile steps. The median is about 4,000 miles. 0k to 20k miles: 11 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 4,000 miles
Based on 13 complaints that include mileage. 100% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles11
20k to 40k miles2
40k to 60k miles0
60k to 80k miles0
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 13 suspension complaints that report mileage, the median is about 4,000 miles, and 100% were reported before 60,000 miles.

These complaints mention 2 crashes, 1 injury.

What owners wrote

I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable.

December 2025 CrashInjury

Here is a 2020 tesla model x in the junkyard. [link removed] it has not been in a collision, no airbags have deployed and there is no impact damage to the bodywork. The air suspension has collapsed and due to the ludicrous design having no limit stops all four wheels have jammed up into the wells. The back lh tire has been rubbing against the wheel-well for so long that it is completely shredded (see attached photograph) the owner must have been oblivious to this.

Reported at 3,000 miles, August 2020

Other problems reported for the 2020 Tesla Model X

Suspension problems in other years

Suspension problems across all Tesla models