Vehicle Data Hub

2020 Tesla Model X cruise control problems

Owners reported cruise control problems in 18 complaints for the 2020 Tesla Model X, 8% of the complaints on file.

At a glance

Complaints
18 8% of this year's complaints
Typical mileage
1,000 miles 10 complaints with mileage
Crashes and fires
9 and 0
Injuries and deaths
2 and 0

Source: NHTSA owner complaints

When cruise control problems show up

Cruise control complaints by mileage, 2020 Tesla Model X Complaints by odometer reading in 20,000-mile steps. The median is about 1,000 miles. 0k to 20k miles: 10 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 1,000 miles
Based on 10 complaints that include mileage. 100% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles10
20k to 40k miles0
40k to 60k miles0
60k to 80k miles0
80k to 100k miles0
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 10 cruise control complaints that report mileage, the median is about 1,000 miles, and 100% were reported before 60,000 miles.

These complaints mention 9 crashes, 2 injuries.

What owners wrote

The car suddenly accelerated to full speed when parking the car in a mall parking lot. I tried to park the car, it did not fit so I went reverse a couple of feet and when I put the car in drive, it accelerated on its own and the steering wheel turned all the way to the left. The car went over the tire stoppers and came to a complete stop when it crashed against a post. This was 100% the car's fault, I am sure I did not press the accelerator. I have submitted the claim with tesla and they are reviewing the data.

Reported at 300 miles, December 2019 Crash

When pulling into a parking space the vehicle unexpectedly accelerated causing the vehicle to jump the parking curb and strike a retaining wall. I have the video from the car. While turning right into an available parking spot, I was about 80% into the spot when the vehicle surged.

Reported at 2,470 miles, April 2020 Crash

Other problems reported for the 2020 Tesla Model X

Cruise control problems in other years

  • 2026
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015

Cruise control problems across all Tesla models