2020 Tesla Model Y problems
The 2020 Tesla Model Y has 505 complaints on file with NHTSA. The largest share (28%) concerns forward collision avoidance. After that come lane departure (8%) and brakes (7%).
At a glance
- Complaints
- 505 filed with NHTSA
- Most reported
- Forward collision avoidance 28% of complaints
- Crashes and fires
- 93 and 0
- Injuries and deaths
- 43 and 0
- Typical mileage
- 3,000 miles 86 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 65 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 86 complaints that report mileage, the typical (median) problem appeared at about 3,000 miles. For forward collision avoidance specifically, the median reported mileage is about 4,000 miles (12 complaints with mileage).
Safety-related details: 93 complaints mention a crash; 43 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 6th most-complained-about out of 7 model years of the Tesla Model Y with enough data (470 complaints in that window). It is also covered by 24 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2020 Tesla Model Y. The contact stated that while pulling out of a parking space, the vehicle rolled back and crashed into a concrete wall. There was no warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. Additionally, on October 17, 2021, the contact slightly depressed the accelerator pedal and the vehicle accelerated abruptly and crashed into another vehicle.
The contact owned a 2020 Tesla Model Y. The contact stated that while reversing at low speed from his driveway, the accelerator pedal inadvertently depressed into the floorboard, resulting in sudden unintended acceleration. The contact depressed the brake pedal, but the vehicle failed to stop immediately. The vehicle struck two other parked vehicles in another driveway before crashing into a residence. The residents were not injured.
Tl* the contact owns a 2020 tesla model y. The contact stated that while his wife was driving into the driveway of their resident, the vehicle accelerated forward without warning and crashed into the garage. No air bags deployed. The contact mentioned the safety collision did not function. The contact sustained injuries from the seatbelt to the neck, chest, shoulders and upper back where he was taken to urgent care then taken to the hospital.
Here is a 2020 model y terdsla in the junkyard. [link removed] the back wheel has gone walkabout. The hub carrier has cracked off from the brake rotor. This is a manufacturing supply chain failure. This could easily have caused a fatal crash. Please investigate this alarming incident. It is unlikely that this is the only such case. In fact identical failures on tesla cars of various models have already been reported to NHTSA. Thank you (for nothing) keef
Here is another model y in the junkyard. [link removed] the back wheel has fallen off. All the monkey metal suspension giblets are stretched and snapped. One whompy wheel can really spoil your day. Would it be too much trouble for you to issue a compulsory recall? Thanks keef