Vehicle Data Hub

2020 Toyota C-HR problems

The 2020 Toyota C-HR has 85 complaints on file with NHTSA. The largest share (58%) concerns drivetrain & axles. After that come electrical system (6%) and engine (6%).

At a glance

Complaints
85 filed with NHTSA
Most reported
Drivetrain & axles 58% of complaints
Crashes and fires
3 and 0
Injuries and deaths
3 and 0
Typical mileage
15,000 miles 12 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Drivetrain & axles 58%
  • Electrical system 6%
  • Engine 6%
  • Cruise control 5%
  • Steering 4%
  • Tires 4%
  • Brakes 2%
  • Seat belts 2%
  • Wheels 2%
  • Forward collision avoidance 1%

When problems show up

Complaints by mileage, 2020 Toyota C-HR Complaints by odometer reading in 20,000-mile steps. The median is about 15,000 miles. 0k to 20k miles: 6 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 15,000 miles
Based on 12 complaints that include mileage. 75% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles6
20k to 40k miles3
40k to 60k miles0
60k to 80k miles1
80k to 100k miles2
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 12 complaints that report mileage, the typical (median) problem appeared at about 15,000 miles.

Safety-related details: 3 complaints mention a crash; 3 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 4th most-complained-about out of 4 model years of the Toyota C-HR with enough data (48 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic.

April 2026 Injury

My tire blew out on back pass a get side I only have 9500 miles the tires were rotated and balanced at 5000 bought sept 18. The dealership said my tires were not under warranty the manufactprer carries warranty I called them they said yes is warrantied but every car I gray to take it to replace they want to be paid and says its road hazard the sidewall has a I inch horizontal slit in it I didn't run over anything and the tires have three year warranty.

Reported at 9,500 miles, February 2021

The contact owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormally loud humming sound coming from the front of the vehicle. The contact stated that the transmission was hesitating while shifting into gear. The contact stated that RPM was extremely elevated before upshifting to the next gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced due to a failed bearing.

Reported at 80,000 miles, August 2025

Other model years of the C-HR

Best and worst years for the Toyota C-HR