Vehicle Data Hub

2021 Toyota C-HR problems

The 2021 Toyota C-HR has 51 complaints on file with NHTSA. The largest share (33%) concerns drivetrain & axles. After that come electrical system (10%) and forward collision avoidance (8%).

At a glance

Complaints
51 filed with NHTSA
Most reported
Drivetrain & axles 33% of complaints
Crashes and fires
7 and 0
Injuries and deaths
5 and 0
Typical mileage
29,000 miles 14 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Drivetrain & axles 33%
  • Electrical system 10%
  • Forward collision avoidance 8%
  • Seat belts 6%
  • Air bags 4%
  • Brakes 4%
  • Engine 4%
  • Fuel system 4%
  • Lane departure 4%
  • Backover prevention 2%

When problems show up

Complaints by mileage, 2021 Toyota C-HR Complaints by odometer reading in 20,000-mile steps. The median is about 29,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 6 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 29,000 miles
Based on 14 complaints that include mileage. 79% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles6
40k to 60k miles0
60k to 80k miles1
80k to 100k miles2
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 14 complaints that report mileage, the typical (median) problem appeared at about 29,000 miles.

Safety-related details: 7 complaints mention a crash; 5 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 3rd most-complained-about out of 4 model years of the Toyota C-HR with enough data (51 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The contact owned a 2021 Toyota C-HR. The contact stated that while driving at 65 MPH, she collided with a deer attempting to cross the freeway. The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed. The vehicle was towed from the scene to a tow yard, where it remained.

Reported at 30,000 miles, December 2022 CrashInjury

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot.

Reported at 32,000 miles, July 2023 CrashInjury

The contact owns a 2021 Toyota C-HR. The contact stated that upon having the windshield replaced, the technician was unable to connect the LTA, RTA, and the pre-collision system. The contact stated that the LTA, RTA, and Pre-Collision system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the system needed to be recalibrated.

Reported at 27,529 miles, January 2023

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

Reported at 82,000 miles, January 2025

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