Vehicle Data Hub

2003 Toyota Highlander problems

NHTSA has received 316 complaints about the 2003 Toyota Highlander, and 27% of them involve engine. After that come wipers, windshield & visibility (11%) and brakes (10%).

At a glance

Complaints
316 filed with NHTSA
Most reported
Engine 27% of complaints
Crashes and fires
43 and 1
Injuries and deaths
15 and 0
Typical mileage
94,000 miles 263 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2003 Toyota Highlander Complaints by odometer reading in 20,000-mile steps. The median is about 94,000 miles. 0k to 20k miles: 33 complaints 20k to 40k miles: 11 complaints 40k to 60k miles: 26 complaints 60k to 80k miles: 35 complaints 80k to 100k miles: 42 complaints 100k to 120k miles: 40 complaints 120k to 140k miles: 33 complaints 140k to 160k miles: 24 complaints 160k to 180k miles: 6 complaints 180k to 200k miles: 3 complaints 200k+ miles: 10 complaints 040k80k120k160k200k miles Typical: 94,000 miles
Based on 263 complaints that include mileage. 27% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles33
20k to 40k miles11
40k to 60k miles26
60k to 80k miles35
80k to 100k miles42
100k to 120k miles40
120k to 140k miles33
140k to 160k miles24
160k to 180k miles6
180k to 200k miles3
200k+ miles10

What the data shows

Among the 263 complaints that report mileage, the typical (median) problem appeared at about 94,000 miles. For engine specifically, the median reported mileage is about 108,000 miles (82 complaints with mileage).

Safety-related details: 43 complaints mention a crash; 1 complaint mentions a fire; 15 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2003 ranks 20th most-complained-about out of 24 model years of the Toyota Highlander with enough data (101 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Dt*: the consumer hit a patch of black ice traveling at 45 MPH when approaching a stop sign; the vehicle proceeded through a stop sign striking another vehicle in the passenger side. The airbags did not deploy. The pre-braking was minimal due to the icy road conditions. Both occupants of the vehicle were wearing seat belts and sustained minor injuries. Police were on the scene and a report was taken.

Reported at 67,000 miles, November 2005 CrashInjury

My 2003 toyota highlander accelerated at a high rate of speed while the brake was fully applied as I turned into a parking spot. Luckily, it happened when I was 60% or so into the space, as I only accelerated into a brick wall, not another car or person.

Reported at 10,000 miles, August 2004 CrashInjury

Tires slid dangerously at 35 MPH while braking, with 9000 miles on tread. 2 tire valves have failed & had to be replaced with normal paved road driving by 62 yr old lady.

Reported at 6,700 miles, April 2005

Tl-* the contact owns a 2003 toyota highlander. While traveling 55 MPH, the contact noticed that the temperature gauge was indicating that the vehicle was running hot. After examining the vehicle, the contact discovered coolant leaking from the rear of the cylinder block. The vehicle was taken to a local mechanic where z taps were installed inside of the engine. The current and failure mileage was 155,000.

Reported at 155,000 miles, July 2010

Other model years of the Highlander

Best and worst years for the Toyota Highlander