2016 Toyota Highlander problems
NHTSA has received 139 complaints about the 2016 Toyota Highlander, and 14% of them involve brakes. After that come electrical system (10%) and air bags (7%).
At a glance
- Complaints
- 139 filed with NHTSA
- Most reported
- Brakes 14% of complaints
- Crashes and fires
- 22 and 1
- Injuries and deaths
- 18 and 0
- Typical mileage
- 25,000 miles 85 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 38 |
| 20k to 40k miles | 25 |
| 40k to 60k miles | 14 |
| 60k to 80k miles | 6 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 85 complaints that report mileage, the typical (median) problem appeared at about 25,000 miles. For brakes specifically, the median reported mileage is about 26,000 miles (14 complaints with mileage).
Safety-related details: 22 complaints mention a crash; 1 complaint mentions a fire; 18 injuries reported. Its complaints are more severe on average than those of 82% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 19th most-complained-about out of 24 model years of the Toyota Highlander with enough data (105 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
My wife was driving with our two daughters (ages 12 and 14). It had just started to snow and my wife said the road was slippery she put the car into low gear and traveled slowly. She was right around the corner from our house when she could no longer control the vehicle. She hit a tree, a fence, and then two more trees, traveling more than 600 feet.
I own a 2016 highlander limited platinum and after a major accident I have a serious concern about the safety claims. Yesterday my wife was in a rollover (2 full rotations) accident in her 2016 highlander platinum. Car was destroyed, her head hit both the steering wheel and the b-pillar, both have airbags. Not a single airbag was deployed.
While merging onto the interstate highway the sunroof shattered, it was not struck by anything but shattered with no outside influence causing glass debris .
Left rear tire on our 2016 toyota highlander begin to loose air while passing a semi truck on the interstate highway. The tire pressure alarm notified the driver of tire pressure loss for an emergency stop. Upon a complete stop the tire pressure had dropped about 85 % or so, (not flat but very near so and completed the air loss within a short time after stopping).. We know this because I was following behind my wife driving the highlander at the time. Travel speed was between 65 and 70 MPH at the time.