2023 Toyota Prius problems
Owners have filed 28 complaints with NHTSA about the 2023 Toyota Prius. Electrical system is the most reported problem area, at 18% of complaints. After that come drivetrain & axles (11%) and latches & locks (11%).
At a glance
- Complaints
- 28 filed with NHTSA
- Most reported
- Electrical system 18% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 2 and 2
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 2 complaints mention a crash; 2 injuries reported; 2 deaths reported. Its complaints are more severe on average than those of 92% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 23rd most-complained-about out of 23 model years of the Toyota Prius with enough data (28 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called 911 prior to the collision to report that a vehicle had stalled on the interstate with its flashers on.
The car was being driven on US287 south from Wichita Falls, TX toward Fort Worth, Texas on an open road, in the middle of the afternoon, in clear sunshine, no clouds, no rain. On a stretch of the highway where the road dipped down into a gully, and had a normal rise afterwards, the automatic braking system activated, gave a warning of an impending collision and applied the brakes to stop the car HARD. Luckily, there was no traffic ahead or behind the vehicle at the time of the incident.
The contact owns a 2023 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was a persistent failure. The contact stated that the vehicle was unsafe to drive.
The contact owns a 2023 Toyota Prius equipped with Toyo Tires, Tire Line: Extensa A/S, Tire Size: 195/50R/19, and DOT Number: N/A. The contact stated that upon taking the vehicle to the dealer for routine maintenance, it was discovered that a bubble had developed in the front driver-side tire. The vehicle manufacturer was notified of the failure. The failure mileage was 15,205.