2021 Toyota Sienna Hybrid problems
NHTSA has received 59 complaints about the 2021 Toyota Sienna Hybrid, and 22% of them involve air bags. After that come brakes (15%) and seats (8%).
At a glance
- Complaints
- 59 filed with NHTSA
- Most reported
- Air bags 22% of complaints
- Crashes and fires
- 0 and 1
- Injuries and deaths
- 3 and 0
- Typical mileage
- 16,000 miles 16 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 16 complaints that report mileage, the typical (median) problem appeared at about 16,000 miles.
Safety-related details: 1 complaint mentions a fire; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 4th most-complained-about out of 5 model years of the Toyota Sienna Hybrid with enough data (59 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Headliner cut too large, doesn't hold rear passenger climate controls, climate controls fall out and hit rear passengers. This happens at any speed.
The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that after pressing the rear lift gate button, the rear liftgate door failed to open, trapping the dog inside the vehicle. The contact stated that the rear liftgate door was later manually forced open by two good Samaritans and the dog was retrieved. The vehicle was later taken to the local dealer who diagnosed that the failure was caused by a faulty passenger’s side liftgate strut bolt.
The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal splashing sound inside the vehicle. The contact stated that while the vehicle was parked, there was water coming from underneath the doors. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer.