2019 Volkswagen Atlas forward collision avoidance problems

I was driving on the SB 55fwy in light stop and go traffic and had my ACC w/ traffic aware system engaged. My car was doing as it normally does, keeping a safe distance to the vehicle in front of me, automatically slowing, stopping and accelerating at a safe speed for the conditions. This feature I had been using on my car since I originally purchased it and paid for these safety features. When traffic was not stopped it was traveling between 15-20mph.

On numerous occasions our 2019 VW atlas sel premium has engaged the brakes even when there are no obstacles to avoid creating a dangerous, scary and unpredictable senecio for our family and other drivers around us. The problems with the automated braking have been attributed by service advisors as software issues with 'front assist, maneuver braking, and/or remote start".