2012 Volkswagen Eos problems
Owners have filed 114 complaints with NHTSA about the 2012 Volkswagen Eos. Air bags is the most reported problem area, at 56% of complaints. Next are engine (11%) and electrical system (5%).
At a glance
- Complaints
- 114 filed with NHTSA
- Most reported
- Air bags 56% of complaints
- Crashes and fires
- 3 and 2
- Injuries and deaths
- 4 and 0
- Typical mileage
- 60,000 miles 46 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 8 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 21 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 46 complaints that include odometer readings, half describe a problem before roughly 60,000 miles. For air bags specifically, the median reported mileage is about 50,000 miles (14 complaints with mileage).
Safety-related details: 3 complaints mention a crash; 2 complaints mention a fire; 4 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 1st most-complained-about out of 7 model years of the Volkswagen Eos with enough data (73 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries.
1st time pulling up to the airport parking gate transmission disengaged, unable to move the car for about 5 to 10 minutes. 2nd time on the onramp of the highway entering traffic, transmission disengaged again. Returned the car to the dealer for repair.
The VW safety recall 15v483 - safety recall 69l2 on the clock spring- VW did their "fix" when I took it in 2016, however the steering wheel clock spring went bad (loss of steering control when backing up- also controls steering wheel controls such as cruise control) still- when I contacted VW service they ran my VIN and stated the problem was taken care of under the 2016 recall and it would only be fixed for cost. - obviously it did not take care of it.