2013 Volkswagen Eos problems
Owners have filed 32 complaints with NHTSA about the 2013 Volkswagen Eos. Air bags is the most reported problem area, at 59% of complaints. Next are electrical system (12%) and engine (9%).
At a glance
- Complaints
- 32 filed with NHTSA
- Most reported
- Air bags 59% of complaints
- Crashes and fires
- 0 and 1
- Injuries and deaths
- 1 and 0
- Typical mileage
- 30,000 miles 16 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 3 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 16 complaints that include odometer readings, half describe a problem before roughly 30,000 miles.
Safety-related details: 1 complaint mentions a fire; 1 injury reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 5th most-complained-about out of 7 model years of the Volkswagen Eos with enough data (26 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2013 Volkswagen Eos. The contact stated that while driving, the heater inside the front passenger seat erroneously activated and malfunctioned causing the seat to burn which also caused a burn to the bottom of the front passenger seat. There was a hole on the front passenger side seat and during the incident, it burned through the passenger's undergarments and jeans causing his burn injuries.
Tl* takata recall. The contact owns a 2013 volkswagen eos. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl* takata recall. The contact owns a 2013 volkswagen eos. The contact received notification of NHTSA campaign number: 16v078000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.
Tl* the contact owns a 2013 volkswagen eos. While driving various speeds, the vehicle stalled without warning. The contact stated that the vehicle would not accelerate and the check engine indicator illuminated without warning. The vehicle was taken to be repaired. The manufacturer was made aware of the failure. The failure mileage was 24,377.
In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.