Vehicle Data Hub

2002 Volkswagen Jetta body & structure problems

19 complaints about body & structure have been filed for the 2002 Volkswagen Jetta, which is 2% of all its NHTSA complaints.

At a glance

Complaints
19 2% of this year's complaints
Typical mileage
65,000 miles 13 complaints with mileage
Crashes and fires
0 and 1
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When body & structure problems show up

Body & structure complaints by mileage, 2002 Volkswagen Jetta Complaints by odometer reading in 20,000-mile steps. The median is about 65,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 65,000 miles
Based on 13 complaints that include mileage. 38% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles3
40k to 60k miles0
60k to 80k miles3
80k to 100k miles2
100k to 120k miles0
120k to 140k miles1
140k to 160k miles1
160k to 180k miles1
180k to 200k miles0
200k+ miles0

What the data shows

Of the 13 body & structure complaints that report mileage, the median is about 65,000 miles, and 38% were reported before 60,000 miles.

These complaints mention 1 fire, 1 injury.

What owners wrote

Tl* the contact owned a 2002 volkswagen jetta. While entering the vehicle, the contact noticed that the brake warning light was illuminated and the windows were steaming. In addition, the dashboard was on fire. The fire department extinguished the fire. A fire report and a police report were filed. The contact sustained a burned hand injury, but did not need medical attention. The vehicle was towed to the contact's residence. The vehicle was destroyed. The manufacturer was not notified of the failure.

Reported at 172,000 miles, April 2016 FireInjury

There is a leak in the frame of my vehicle, yet every time I bring it into the dealership in honolulu, they fail to locate this leak. When it rains, the front right floor of my jetta fills with water that seeps down into the frame from the roof. If I park the vehicle facing uphill, this does not happen, nor if the vehicle is parked on a level surface, only when facing a downhill slope.

Reported at 20,000 miles, December 2003

Other problems reported for the 2002 Volkswagen Jetta

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Body & structure problems across all Volkswagen models